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Customer Service-international Process
2 weeks ago
**About us**:
Job Description for a Customer Service
- International Process
**Responsibilities**
- Resolving customer complaints brought to your attention via calls.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
**Requirements**:
- HSC with minimum 6 months of International experience into Telesales/Collection/Renewals.
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
**Shift Timings**: 12 AM - 9 AM, 2 Rotational Offs
**Job Location**: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka Andheri East, Mumbai (Near Piknik hotel).
**Job Type**: Full Time
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
- Shift allowance
Work Location: In person