Call Center Customer Service Representative

Company DescriptionWorld Health Partners is committed to preventing the onset of illnesses and ensuring simple illnesses do not become severe. Founded in 2008 by Gopi Gopalakrishnan, the organization has provided over 317,510 teleconsultations as of July 31st, 2022. World Health Partners focuses on delivering primary health services within walkable distances...

Ø Manage customer disputes and issues in a positive manner. Ø Interacts effectively with the Operations team, business partners, and internal departments. Ø Identifies opportunities to improve processes and services. Ø Answering inbound and outbound calls. Ø Route calls to appropriate department(s). Ø Engages in both inbound and outbound voice and...

Job Title: Customer Service Representative (Pharma industry)Location: Patna (East)Experience Required: 2–3 years (preferably in sales, marketing, or the healthcare sector)Key Responsibilities:Clearly and effectively communicate product information and usage across various stages of surgical procedures to current and potential customers.Foster long-term,...

PatnaLink CopiedRSS FeedJob Title: Customer Service Representative (Pharma industry)Location: Patna (East)Experience Required: 2–3 years (preferably in sales, marketing, or the healthcare sector)Key Responsibilities:Clearly and effectively communicate product information and usage across various stages of surgical procedures to current and potential...

24 x 7 Call center job. Good Typing Speed Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) Work Location: In person

**Job Summary**: We are seeking a friendly, detail-oriented Customer Service Representative to join our real estate team. In this role, you will provide exceptional service and support to clients, addressing inquiries, assisting with property information, coordinating appointments, and ensuring a positive experience throughout the buying, selling, or renting...

Job Summary:We are looking for an experienced and polite Telecaller with excellent communication skills to handle patient inquiries and appointment bookings over the phone. The ideal candidate should be soft-spoken, patient-friendly, and have a minimum of 3 years of telecalling or customer service experience, preferably in a healthcare or clinic setting.Key...

Key ResponsibilitiesTeam Management: Lead, motivate, and supervise a team of call center representatives.Performance Monitoring:Monitor daily operations, track key performance indicators (KPIs), and provide constructive feedback and coaching to agents.Customer Service:Handle escalated customer issues and complaints, working to resolve them...

**Position Overview**: **Key Responsibilities**: - **Customer Engagement**: - Greet and engage customers visiting the experience center. - Understand customer requirements and provide tailored recommendations. - **Sales and Upselling**: - Promote tire replacement, wheel alignment, and balancing services. - Identify opportunities to upsell or cross-sell...

**Job description** **Key Responsibilities**: - **Answering and managing phone calls**: Handling a high volume of calls to customers, both inbound and outbound. - **Gathering customer feedback**: Actively soliciting customer opinions and experiences to improve service quality. - **Addressing customer inquiries**: Providing accurate and helpful information...