Corporate Care Executive
1 week ago
We are hiring a **Corporate Care Executive** for our Mayapuri, Delhi branch.
The role involves handling customer support, shipment tracking, and corporate client coordination.
**Key Responsibilities**:
- Coordinate with operations and warehouse teams to ensure timely delivery.
- Maintain customer records in CRM and generate daily/weekly MIS reports.
- Resolve client escalations, ensuring service timelines are met.
- Support billing and documentation requirements for corporate clients.
- Build and maintain strong customer relationships.
**Requirements**:
- **Courier/Logistics background preferred** (1-2 years customer service experience).
- Good communication skills in English & Hindi.
- MS Excel knowledge and CRM handling ability.
- Strong problem-solving skills and customer-first approach.
- Ability to multi-task and work under pressure.
**Work Schedule**:
- Monday to Saturday
- Day Shift
**Salary & Benefits**:
- ₹14,000 - ₹22,000 per month (based on experience)
- Growth opportunities within courier operations
Pay: ₹14,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
- Provident Fund
Work Location: In person
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