Operations Executive

1 day ago


Navi Mumbai Maharashtra, India Aurafox Solutions Private Limited Full time

Handle calls from Client and make reservations onto the online portal.
- Allocation of reservation to Vendors.
- Confirm reservation details to Clients.
- Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.
- Update portal with dispatch details.
- Maintain strict SLA/TAT for all activities
- Attend to and provide customer with a solution to any queries/complaints.
- Must discuss every matter with its supervisor or team leader to get any issue sorted.
- Coordinate with Vender management department and administrative department for billing/vendor related queries.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards of Service.
- Prior Car Rental experience preferred.

**Job Types**: Full-time, Fresher

Pay: Up to ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- Weekend availability


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