Operations Executive

2 days ago

Navi Mumbai Maharashtra, India Econship Tech Pvt Ltd Full time

Job Title: Operations Executive (NVOCC Industry).

Location: Mumbai, India.

Training Period : 6 Months (Salary Rs. 20,000/-).
Probation Period : 6 Months (Salary Rs.40,000/-).

Job Summary:
**Responsibilities**:

- Coordinate and manage the end-to-end operational activities related to NVOCC shipments, including documentation, booking, cargo handling, and delivery.
- Liaise with various stakeholders, including slot operators, agents, freight forwarders, and customers, to ensure smooth and timely execution of shipments.
- Prepare and process shipping documentation, including bills of lading or Delivery order and other required documents.
- Communicate with customers to provide shipment updates, resolve inquiries, and address any operational issues that may arise.
- Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless coordination and customer satisfaction.
- Coordinate with customers and ensure timely pickup of containers and delivery.
- Monitor and track shipment statuses using the company's online systems and tools, and provide regular updates to customers and stakeholders.
- Handle and resolve operational issues, such as delays, damages, and claims, in a timely and effective manner.
- Maintain accurate and up-to-date records of shipments, documentation, and customer interactions.
- Stay informed about industry regulations, shipping trends, and best practices to ensure compliance and optimize operational processes.

**Requirements**:

- 70% and above scores in 10th and 12th academic years.
- Bachelor's degree in any field.
- Strong attention to detail and the ability to work accurately in a fast-paced environment.
- Excellent organizational and time management skills to prioritize tasks and meet deadlines.
- Effective problem-solving skills with the ability to think critically and make quick decisions under pressure.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Fluency in English and local language(s) is required.

**Job Types**: Full-time, Fresher

Pay: From ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Do you have 70% and above in 10th & 12th academics years?

Work Location: In person

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