Operations Executive
1 day ago
**Job Title**:Operations Executive (NVOCC Industry).
**Location**:Mumbai, India.
**Rounds of Interview as follows**:
**1st**: Online Quickfire test
**2nd**: Personal Interview with HR
**3rd**: Aptitude Test - Attention To Details, Numerical & Data Analysis, Verbal, Reasoning (If the aptitude test is cleared then there will be a round with the HR manager).
**4th**: Technical round with HOD (Will be next day).
**After selection**:
Process training in classroom format for 1 week followed by assessment. Upon passing, an assessment will be sent to the floor.
**Responsibilities**:
- Coordinate and manage the end-to-end operational activities related to NVOCC shipments, including documentation, booking, cargo handling, and delivery.
- Liaise with various stakeholders, including slot operators, agents, freight forwarders, and customers, to ensure smooth and timely execution of shipments.
- Prepare and process shipping documentation, including bills of lading or Delivery order and other required documents.
- Communicate with customers to provide shipment updates, resolve inquiries, and address any operational issues that may arise.
- Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless coordination and customer satisfaction.
- Coordinate with customers and ensure timely pickup of containers and delivery.
- Monitor and track shipment statuses using the company's online systems and tools, and provide regular updates to customers and stakeholders.
- Handle and resolve operational issues, such as delays, damages, and claims, in a timely and effective manner.
- Maintain accurate and up-to-date records of shipments, documentation, and customer interactions.
- Stay informed about industry regulations, shipping trends, and best practices to ensure compliance and optimize operational processes.
**Job Types**: Full-time, Fresher
Pay: From ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Do you have 70% and above score in 10th & 12th academics years?
Work Location: In person
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