Chat Support Executive

6 days ago

Chennai, India Bifold Dynamix Full time

**Position**:Chat Support Specialist (Hybrid Work Model - Chennai Based)

**Responsibilities**:

- Respond to customer inquiries via live chat in a prompt and professional manner
- Identify and resolve customer issues by actively listening and gathering information
- Document customer interactions and information accurately in our systems
- Collaborate with cross-functional teams to resolve customer issues
- Continuously learn about new products and features to provide better support

**Requirements**:

- Strong written and verbal communication skills in English
- Familiarity with technology and basic computer troubleshooting
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and decision-making skills
- Residence in Chennai, India and ability to work in a hybrid model

We offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are passionate about technology and enjoy helping others, we would love to hear from you.

**Note: This is a full-time position and requires availability to work flexible hours.**

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹500,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Rotational shift
- UK shift
- US shift

**Speak with the employer**
+91 9176190990

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