Customer Relationship Intern

3 days ago

Remote, India Baoiam Full time

*Job Title:* CRM

*Company:* Baoiam Innovation Pvt Ltd

*Location:* Remote

*Job Type:* Internship (Learning and Training Based)

*Job Description:*

BAOIAM is seeking a dedicated and experienced CRM to join our team. As a CRM Specialist, you will be responsible for managing our customer relationship management system and implementing strategies to enhance customer satisfaction and retention.

*Responsibilities:*
- Manage and maintain the company's customer relationship management (CRM) system.
- Implement and customize CRM software to meet the organization's needs.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and execute strategies to enhance customer satisfaction and retention.
- Collaborate with sales, marketing, and customer service teams to ensure a cohesive approach to customer engagement.
- Train staff on CRM software and best practices for customer relationship management.
- Monitor and report on key performance indicators related to customer engagement and satisfaction.
- Stay up-to-date on industry trends and best practices in CRM.

*Qualifications:*
- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience working with CRM software, such as Salesforce, HubSpot, or Zoho.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Attention to detail and strong organizational skills.
- Experience developing and implementing customer engagement strategies preferred.
- Certifications in CRM software and/or project management are a plus.

*Benefits:*

Flexible Working Hours/Leave Policy

Resume Building

Profile Enhancement/Recommendation

Corporate Real Time Projects

Mentorship and Guidance

One-on-one sessions with Industrial Experts

Chance to work with 500+ Interns

Certificate of Internship (2 Companies)

Letter of Recommendation (2 Companies)

Multiple Internship at the same time

Detailed Evaluation Performa

Internship Referral/Placement Referral

Pre-placement offer (performance based)

Rewards & Recognition (performance based)

Scholarship to pursue higher degrees Online & Distance (through Partnered Universities)

Membership Access

Scholarship on boot camp courses

24/7 Mentor Support

Access to Hackathons and Internal competitions

**Job Types**: Part-time, Internship

Expected hours: 18 - 30 per week

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: Remote

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