
Customer Relationship Intern
3 days ago
*Job Title:* CRM
*Company:* Baoiam Innovation Pvt Ltd
*Location:* Remote
*Job Type:* Internship (Learning and Training Based)
*Job Description:*
BAOIAM is seeking a dedicated and experienced CRM to join our team. As a CRM Specialist, you will be responsible for managing our customer relationship management system and implementing strategies to enhance customer satisfaction and retention.
*Responsibilities:*
- Manage and maintain the company's customer relationship management (CRM) system.
- Implement and customize CRM software to meet the organization's needs.
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and execute strategies to enhance customer satisfaction and retention.
- Collaborate with sales, marketing, and customer service teams to ensure a cohesive approach to customer engagement.
- Train staff on CRM software and best practices for customer relationship management.
- Monitor and report on key performance indicators related to customer engagement and satisfaction.
- Stay up-to-date on industry trends and best practices in CRM.
*Qualifications:*
- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience working with CRM software, such as Salesforce, HubSpot, or Zoho.
- Strong analytical skills with the ability to interpret data and draw actionable insights.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Attention to detail and strong organizational skills.
- Experience developing and implementing customer engagement strategies preferred.
- Certifications in CRM software and/or project management are a plus.
*Benefits:*
Flexible Working Hours/Leave Policy
Resume Building
Profile Enhancement/Recommendation
Corporate Real Time Projects
Mentorship and Guidance
One-on-one sessions with Industrial Experts
Chance to work with 500+ Interns
Certificate of Internship (2 Companies)
Letter of Recommendation (2 Companies)
Multiple Internship at the same time
Detailed Evaluation Performa
Internship Referral/Placement Referral
Pre-placement offer (performance based)
Rewards & Recognition (performance based)
Scholarship to pursue higher degrees Online & Distance (through Partnered Universities)
Membership Access
Scholarship on boot camp courses
24/7 Mentor Support
Access to Hackathons and Internal competitions
**Job Types**: Part-time, Internship
Expected hours: 18 - 30 per week
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: Remote
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