Billing and Customer Service Representative
6 days ago
**Job Title**: Billing and Customer Service Executive
**Location**: Ramanathapuram
**Employment Type**: Full-Time
**Job Overview**:
**Key Responsibilities**:
- Provide product/service information and address customer concerns.
- Prepare and send accurate quotations based on customer requirements.
- Follow up with customers on quotations and order confirmations.
- Maintain customer records and update the database.
- Coordinate with the sales and production teams for smooth order processing.
- Handle customer complaints and provide timely resolutions.
**Requirements**:
- Proven experience in customer service or a similar role.
- Strong communication and interpersonal skills.
- Ability to prepare detailed and accurate quotations.
- Proficiency in MS Office (Word, Excel) and basic ERP/CRM software.
- Excellent problem-solving skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
**How to Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Ramanathapuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Tally: 1 year (required)
- Customer relationship management: 1 year (required)
**Language**:
- English (required)
- Tamil (required)
- Malayalam (preferred)
Work Location: In person
Expected Start Date: 10/03/2025
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