Associate - Legal Operations (India)

4 days ago

India Elevate Services Full time

**Overview**:
Elevate is recruiting an **Associate - Legal Operations** who will help us shape the future. Elevate is changing the way legal support services are delivered and we are looking for creative, innovative people who can help. If you are a client-focused professional who wants your creative and innovative ideas to make a difference, Elevate’s team of highly regarded legal service experts could be the right fit for you.

You might be the right person if you like the sound of working with a fast-paced dynamic company. Are looking for high visibility and unlimited growth potential. Enjoy working on multiple projects with quick turn-around. Would like to build a rewarding career in an environment that supports your success. Have supported strategic, technology, or operational improvements to an organization. Have developed and used metrics and analytics as part of your solutions.

**Responsibilities & Qualifications**:
**Specifically, you will**:

- Provide support to its corporate customers by verifying/testing the citation links updated by the vendor.
- Maintain and ensure the customer’s citation management system (Ela-CMS)/other specified platforms stayed up to date.
- Follow the rules defined by the customer.
- Perform quality checks and coordinate with the vendor to ensure the citation links are updated appropriately.
- Test/verify the content updated by the customer/vendor.
- Coordinate to ensure all the issues are escalated appropriately.
- Provide ad hoc support to ensure the department runs smoothly.
- Extend help for the monthly and quarterly reports and provides other value additions to processes.
- Attend meetings with the Customer, and team, as may be required.
- Extends help to maintain the spreadsheets and reports for production and quality of the team.
- Extends support to the team in another related process.

**Skills for Success**:

- Super organized and multitasking and keeping projects on track.
- Detail-focused with a penchant for accuracy.
- Good communication skills both written and verbal.
- High energy engaging and outgoing.
- Understands how to build relationships.
- Team player who works well across the organization.
- Good interpersonal skills.
- Confident in a customer-facing role.
- MS Office Skills.
- Basic knowledge of HTML coding

**Experience**:

- Around 2 to 3 years preferably in a legal department or in a professional environment (legal, finance, advertising, banking) - but will consider other relevant work experience.

**Education**:
- Bachelor's degree required.
- Law Graduates preferred.

**Company Information**:

- Elevate is the Law Company. We provide consulting, technology, and services to law departments and law firms. Elevate is home to those of us who dedicate our multi-disciplinary careers and diverse experiences to improving the legal industry. It is our place to ‘make a dent in the universe.’Recent distinctions include:
- 2021 winner, Association of Corporate Counsel (ACC) Value Champions Award
- Winner, 5000 Fastest-Growing Private Companies: 2021, 2020, 2018, 2017, 2016
- For the 6th year in a row, named by Chambers & Partners in 2021 as a Top Global Services Provider (Band 1 - highest ranking)
- 500 Best-Led Companies of 2021

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