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Accounting Administrator

2 weeks ago

Chandigarh Chandigarh, India AB Worldwide Full time

We are currently seeking a dynamic and customer-oriented individual to join our team as a Accountings Specialist. As the primary point of contact for our valued clients, you will play a crucial role in ensuring their satisfaction and loyalty to our services.

**Responsibilities**:

- Provide timely and accurate information regarding the shipments, orders, and any inquiries they may have.
- Address and resolve customer concerns or issues in a professional and empathetic manner, striving for first-contact resolution whenever possible.
- Collaborate closely with our operations team to coordinate logistics and ensure smooth delivery processes.
- Maintain detailed records of Orders and transactions in our CRM system.
- Assist in various administrative tasks as needed to support the smooth operation of the operations department.

**Requirements**:

- **Excellent verbal and written communication skills in English, with a clear and confident speaking voice.**:

- Ability to adapt communication style to effectively engage with clients from diverse backgrounds, including proficiency in different English accents.
- Strong interpersonal skills and a customer-centric mindset, with a genuine desire to assist and support clients.
- Demonstrated problem-solving abilities and the ability to remain calm and composed under pressure.
- Detail-oriented with strong organizational skills and the ability to multitask effectively.
- Prior experience in US customer service, client relations, or a related field is **advantageous but not required.**:

- **Must be willing to commit to a long-term position and grow with the company.**

**Benefits**:

- Competitive salary with opportunities for performance-based bonuses.
- Ongoing training and professional development opportunities to support your career growth within the company.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- Opportunities for advancement within the company as we continue to expand and diversify our services.

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹46,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person