Wfm Executive

Job Title: WFM MIS ExecutiveLocation: Mumbai / Work from OfficeDepartment: WFMSalary: Market standards, based on current CTCReports To: WFM Team LeaderJob Summary:The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining...

Job Description - WFM/RTA/MIS-Executive 1. International Process Voice - U.S / U.K Customer Service 2. LOB - Banking / Financial Customer Service 3. Communication - Good Verbal & Written English Communication Skills along with Good excel knowledge (V-lookup & H-lookup) 4. Experience - Minimum 1 Year of experience as WFM Executive on paper in international /...

Posted Date 23 Sep 2025 - Function/Business Area Customer Service - Location Mumbai - Job Responsibilities The purpose of this role is to manage respective transactional delivery of the WFM sub function - Education Requirement Graduate - Experience Requirement 3 - 5 years - Skills & Competencies 1. Cross-function collaboration 2. Domain knowledge of the sub...

Posted Date23 Sep 2025- Function/Business AreaCustomer Service- LocationMumbai- Job ResponsibilitiesThe purpose of this role is to manage respective transactional delivery of the WFM sub function- Education RequirementGraduate- Experience Requirement3 - 5 years- Skills & CompetenciesCross-function collaboration Domain knowledge of the sub function Eye for...

Profile Name : Sr. ManagerShift : Canadian shift (Window 5pm 4am rotational off & rotational shift 5days working )Location : Pune / MumbaiPune Yerwada (Pick & drop available within the boundary )Mumbai – Malad west/ GoregaonMust Have :We need from international BPONotice period – need candidates who are immediate joiners or can join in 15 – 20days...

Job DescriptionJob Description:- Functional testing of system configuration includes but is not limited to pay rules, absences and security per cast population group.- Write and update test scripts based on business requirements.- Follow and execute test scripts & document testing results.- Document defects per direction of project team.- Retest defects once...

Workforce management (WFM) include forecasting inflow volumes and staffing requirements, Managing and allocation of assignments to team member and respective stake holder for all Nodal and Regulatory complaints efficiently, monitoring real-time adherence to schedules, analysing performance data to make data-driven decisions for continuous improvement.

**Internal Job Posting - Real Time Analyst **No Of opening: 1** **Location: Mumbai** **Job Grade: M2 **Responsibilities** - Ensuring all stand MIS are submitted on timely manner with complete and accurate information as when required by business - Managing queuing in partnership with Supervisors (COD) by relaying real time concerns on AUX, Talk time...

Looking for candidatesonly from international BPO experience in Workforce management department.· Define and execute the departmental plans in alignment with Workforce Management strategy and client requirements.· Oversee the end-to-end WFM process cycle, including forecasting, scheduling, intraday management, and reporting, ensuring efficiency and...

Any designation will do: Executive,Sr.Executive,Team Leader Location - Ghansoli, Mumbai Graduate Mandatory Excellent Communication BPO Experience is mandatory Shift Time : Rotational Shift Working days : 6 days working CTC - Depends on Last CTC Exp - Minimum 1-2 years Notice Period : Immediate Joiner Required **Salary**: Up to ₹600,000.00 per...