Telecalling Associate

9 hours ago


Rajarhat Kolkata West Bengal, India Banshi Professional & Management Services Private Limited Full time

We are seeking a proactive and confident **Telecalling Associate** to join our team at Banshi Professional and Management Services Pvt. Ltd. In this role, you will be responsible for calling potential clients, sharing information about our legal and professional services, and helping convert leads into clients.

**Key Responsibilities**:

- Make outbound calls to leads and prospects
- Clearly explain our legal and professional services
- Respond to basic client queries and provide accurate information
- Regular follow-ups to ensure lead conversion
- Maintain records of calls, leads, and outcomes in Excel or CRM
- Meet daily/weekly calling and conversion targets
- Coordinate with the internal team for appointment scheduling and client servicing

**Requirements**:

- Qualification: Minimum 12th Pass; Graduate preferred
- Language: Fluent in Hindi, Bengali, and basic English
- Experience: 0-2 years in telecalling or customer service (freshers welcome)
- Basic computer knowledge (MS Excel, WhatsApp, etc.)
- Good verbal communication and listening skills

**Desired Qualities**:

- Positive attitude and target-oriented mindset
- Confidence in speaking with clients over the phone
- Willingness to learn about company services
- Ability to multitask and work independently

**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6290373420
Application Deadline: 02/08/2025
Expected Start Date: 04/08/2025


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