Shift Supervisor

1 week ago

Mumbai Maharashtra, India Ten 11 Hospitality LLP Full time

**Job Opening: Shift Supervisor - Inej Executive Lounge, Mumbai**

**Company**: Ten 11 Hospitality Company
**Location**: Inej Executive Lounge - Mumbai
**Position**: Shift Supervisor
**Experience**: 2-6 Years
**Industry**: Hospitality | Lounge | Hotel | F&B

**Role Overview**:
**Key Responsibilities**:

- Supervise daily lounge operations and ensure seamless guest service during assigned shifts.
- Lead, train, and guide the team to maintain service excellence.
- Handle guest requests, feedback, and complaints professionally.
- Monitor adherence to hygiene, grooming, and SOP standards.
- Coordinate with kitchen, housekeeping, and F&B teams for smooth operations.
- Prepare and submit shift reports to the Lounge Manager.
- Maintain inventory and stock checks during the shift.
- Ensure staff compliance with attendance, punctuality, and operational procedures.
- Diploma or Degree in Hotel Management or relevant field.
- 2-6 years of experience in F&B service or lounge operations, with at least 1 year in a supervisory role.
- Excellent leadership, communication, and problem-solving skills.
- Guest-focused, professional, and well-groomed.
- Ability to manage teams effectively in a fast-paced lounge environment.
- Flexible to work in shifts, weekends, and public holidays.

**Location**: Mumbai - Inej Executive Lounge

**Working Days**: 6 Days a Week (Shift-based)

**Salary**: Competitive + Incentives

**Joining**: Immediate Joiners Preferred

**To Apply**:
For more details, contact **(HR Coordinator)** at **9311087377**

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹24,500.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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