Customer Support

1 week ago

Noida, India Quantum of Happiness Full time

**Roles and Responsibilities**
- To give support to clients
- Onboarding into online workshops by giving Course Access on App / Dashboard
- Making Whatsapp Groups and handling flow of the workshops
- Giving assistance to the students and participants
- Resolving Lead Queries on whatsapp to convert interested prospects into paid clients.
- To upsell and cross sell other program/products to the existing clients
- Smart tech savvy to bridge the gap wherever required.
- Knowlede of Wordpress, Canva, Zapier/Pabbly, LMS (preferred)
- Google worksheets/Data filtration
- Hands on experience in Clients Servicing & Sales

**Requirements**:

- Excellent communication and problem-solving skills
- Experience of client & Lead handling, Sales and Support.
- Knowlede of Wordpress, Canva, Zapier/Pabbly, LMS (preferred) will be added advantage (preferred)
- Multi-tasking abilities
- Ability to drive good Sales numbers for the organization.
- Must have Good Written and Spoken English
- Solution-Oriented
- Quick in reporting and coordination
- Great work ethics who can give 100% with honesty and integrity
- Creative, Fast Learner
- Hungry to learn and grow
- Self-Motivated
- Highly professional

**Experience**: 2-4 yrs

**Salary**: Best in the industry
- Fixed+ Incentives

**About us:Yashica Jalhotra,** Founder **Quantum of Happiness** is an NLP International Trainer & Coach, #1 Amazon Bestselling Author, NLP & LOA Coach, an Influencer, Speaker and award-winning Entrepreneur.

**Salary**: ₹20,061.00 - ₹28,706.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
All covid -19 Precautions are taken at the workplace.

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

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