Lobby Host/hostess

20 hours ago


Lower Parel Mumbai Maharashtra, India Galaxy Auto Works Full time

A lobby hostess is responsible for creating a welcoming atmosphere in the lobby area of hotels, restaurants, or other establishments. Their primary duties include:
**Greeting Guests**
- Welcome guests as they arrive.
- Provide information about the venue and services offered.

**Seating Arrangements**
- Manage seating for guests, ensuring efficient flow and comfort.
- Coordinate with servers and other staff to optimize guest experience.

**Customer Service**
- Address guest inquiries and concerns promptly.
- Assist with reservations and special requests.

**Maintaining Cleanliness**
- Ensure the lobby area is tidy and presentable.
- Monitor the condition of furniture and decor.

**Communication**
- Relay important information between guests and staff.
- Handle phone calls and messages as needed.

**Skills Required**:

- Strong interpersonal and communication skills.
- Ability to multitask and remain calm under pressure.
- Basic knowledge of the establishment's offerings and policies.

This role is essential for enhancing guest satisfaction and ensuring a positive first impression.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person


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