Lobby Host/Hostess

9 hours ago


Lower Parel Mumbai Maharashtra, India Galaxy Auto Works Full time ₹ 3,00,000 - ₹ 5,40,000 per year

A lobby hostess is responsible for creating a welcoming atmosphere in the lobby area of hotels, restaurants, or other establishments. Their primary duties include:

Greeting Guests

  • Welcome guests as they arrive.
  • Provide information about the venue and services offered.

Seating Arrangements

  • Manage seating for guests, ensuring efficient flow and comfort.
  • Coordinate with servers and other staff to optimize guest experience.

Customer Service

  • Address guest inquiries and concerns promptly.
  • Assist with reservations and special requests.

Maintaining Cleanliness

  • Ensure the lobby area is tidy and presentable.
  • Monitor the condition of furniture and decor.

Communication

  • Relay important information between guests and staff.
  • Handle phone calls and messages as needed.

Skills Required

  • Strong interpersonal and communication skills.
  • Ability to multitask and remain calm under pressure.
  • Basic knowledge of the establishment's offerings and policies.

This role is essential for enhancing guest satisfaction and ensuring a positive first impression.

Job Types: Full-time, Permanent

Pay: ₹25, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person


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