
Hotel Front Office in Charge
1 week ago
Hiring for reputed resort
Location : Vagamon
Minimum 2 years of Hotel Experience must.
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hotel total work: 3 years (preferred)
**Language**:
- English (preferred)
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