Hotel Front Office in Charge

2 weeks ago

Kochi, India Miletia Guide Solutions PVT LTD Full time

Hiring for reputed resort

Location : Vagamon

Minimum 2 years of Hotel Experience must.
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel total work: 3 years (preferred)

**Language**:

- English (preferred)

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