Front Office Hotel Receptionist

1 day ago

Kochi, India Zoot Stay Full time

A Hotel Receptionist is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the hotel.

**Female Receptionist is Preferred.**

**Language
- **ENGLISH: Fluent**

**JOB ROLES AND RESPONSIBILITIES**
- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Drafting, sorting and distributing mail.
- Hiring, managing, and developing the junior administrative team.
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- Manage conference room bookings and scheduling
- Close guest accounts and check guests out
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
- Provide excellent customer service.

For any Queries:

- **_+918181812518_**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8181812518

  • Front Office Receptionist(Male)

    2 weeks ago

    Kochi, Kerala, India SUGAR business hotel Full time

    **Job Vacancy: Male Front Office Executive**: - 4-Star Hotel Sugar Business, Nettoor_ - Food & Accommodation Provided_ We are looking for a smart and well-groomed **Male Front Office Executive** to join our team at Hotel Sugar Business, Nettoor. If you have good communication skills, a pleasant personality, and are passionate about hospitality - we’d...

  • Receptionist - Hotel Industry

    1 week ago

    Kochi, Kerala, India Milestone Career Planner Full time

    **Job Title**: Receptionist - Hotel Industry **Location**: Ernakulam **Industry**: Hospitality / Hotel **Salary**: Up to ₹20,000 per month (Based on performance) **Job Summary**: **Key Responsibilities**: - Welcome guests and visitors warmly and professionally. - Manage check-in and check-out procedures. - Handle guest queries, bookings, and room...

  • Front Office Executive/ Receptionist

    1 day ago

    Vyttila, Kochi, Kerala, India Explore Lakshadweep Full time

    **Front Office Executive / Receptionist**: - **Sea Shells Beach Resort**_, Agatti Island, Lakshadweep_ **Salary**: ₹15,000 - ₹18,000 per month **Experience**: Minimum 6 months to 1 year **Job Type**: Full-time (Immediate Joiners Preferred) **About Us** Sea Shells Beach Resort is a premier island getaway located in the pristine beauty of Agatti,...

  • Receptionist/front Office

    1 day ago

    Kochi, Kerala, India KLM Axiva Finvest Ltd. Full time

    Hi,We have an urgent opening for the position of Receptionist/Front Office Executive in KLM Axiva Finvest Ltd., Corporate Office at Kochi. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and cabins. - Answer, screen and forward incoming phone calls - Dispatch all couriers...

  • Reception Trainees

    1 week ago

    Kochi, Kerala, India caliber hospitality solutions Full time

    trainees for hotel receptions trainees for hotels restaurants **Experience**: - Microsoft Office: 1 year (preferred) - Front desk - Receptionist: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English (preferred) Work Location: In person

  • Front Office Executive/ Receptionist

    13 hours ago

    Vyttila, Kochi, Kerala, India Explore Lakshadweep Full time

    Front Office Executive / ReceptionistSea Shells Beach Resort, Agatti Island, LakshadweepSalary: ₹15,000 – ₹18,000 per monthExperience: Minimum 6 months to 1 yearJob Type: Full-time (Immediate Joiners Preferred)About UsSea Shells Beach Resort is a premier island getaway located in the pristine beauty of Agatti, Lakshadweep. We are dedicated to offering...

  • Front Office Assistant

    5 days ago

    Kochi, India THE AVENUE CENTER HOTEL Full time

    POST: FRONT OFFICE ASSISTANT QUALIFICATION : HOTEL MANAGEMENT/HOSPITALITY MANAGEMENT EXPERIENCE : 6 MONTHS TO 2 YEARS PREFERRED: STAR HOTEL EXPERIENCE PROVIDE FREE FOOD AND ACCOMMODATION CONTACT/WHATS APP: 9539003539 GENDER: MALE/FEMALE **Salary**: ₹10,000.00 - ₹13,000.00 per month Schedule: - Day shift - Morning shift - Night shift -...

  • Hotel Front Office in Charge

    1 week ago

    Kochi, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed resort Location : Vagamon Minimum 2 years of Hotel Experience must. - Supporting, training, and supervising front office staff. - Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. - Handling customer complaints and special requests. - Scheduling staff shifts and managing other...

  • Front Office

    1 day ago

    Kochi, Kerala, India Affable Jobs Full time

    **Front Office -, 4 star Hotel, Kochi** Freshers who have completed iet training in front office or experience persons required (Starting from 15,000/- onwards plus free food and accommodation) Qualification: Diploma or degree in hotel management/ Tourism/Aviation etc Experience from reputed hotels in the relevant section Job Location: Kochi Industry: 4...

  • Front Office Executive

    2 weeks ago

    Kochi, Kerala, India IBIS Full time

    Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to ensure smooth functioning of the department and...