Receptionist - Hotel Industry

5 days ago

Kochi Kerala, India Milestone Career Planner Full time

**Job Title**: Receptionist - Hotel Industry
**Location**: Ernakulam
**Industry**: Hospitality / Hotel
**Salary**: Up to ₹20,000 per month (Based on performance)

**Job Summary**:
**Key Responsibilities**:

- Welcome guests and visitors warmly and professionally.
- Manage check-in and check-out procedures.
- Handle guest queries, bookings, and room assignments.
- Maintain front desk operations and records.
- Coordinate with housekeeping and other departments to ensure smooth guest service.
- Manage phone calls and route them appropriately.
- Ensure the reception area is clean and presentable at all times.
- Previous experience as a receptionist in the hotel industry is **preferred**.
- Willingness to work in **rotational shifts** (morning, evening, night).
- Excellent communication skills in English and Malayalam.
- Good computer skills and familiarity with hotel booking software is an added advantage.
- Polite, professional, and customer-service oriented.

**Accommodation & Food**:
**Salary**:
Up to ₹20,000/month depending on experience and performance.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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