Customer Service Agent

Company DescriptionAstraGlobal is a premier business process transformation company with over 20 years of experience in the Online Lending, US ARM, and Legal Collection industries. Known for its commitment to excellence, AstraGlobal provides services to industry-leading clients from its global contact center in India, ensuring state-of-the-art IT...

Job Summary: We are searching for a polite, professional Chat Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Chat Agent may handle a high volume of inbound chats and should seek to create a positive experience for each customer. Chat Agents will comprehend to the customer's messages to...

Profile: US Customer Service Agent (Voice Process) **Salary**: INR 30,000-36,000/- per month Location: Noida Sec 63 Shift: US Shift/ Night Shift **Job Type**: Full Time (On Site) Min 6 months experience in International Customer Service. **Position Overview**: **Key Responsibilities**: - **Customer Support**: Serve as the primary point of contact for...

Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller....

Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits. follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Freshers with excellent skills can also...

Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...

Job Title: Customer Support Agent – Airtel ProcessLocation: Sector 59, NoidaWorking Days: 5 Days (Weekends Off)CTC: ₹30,000 per monthKey Responsibilities:Handle inbound and outbound customer calls related to Airtel services.Resolve customer queries regarding plans, billing, recharge, and network issues.Maintain accurate records of customer interactions...

ResponsibilitiesCustomer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...

*Job Title:* Customer Service - Import Export*Location:* Noida Sector-63*Qualification:* Graduate or MBA preferred*Experience:* 2 to 5 Years*Salary:* upto 30k*Shift Timing:* 9:30 to 6:30 pm*Week Off:* Sunday*Industry:* Freight forwarding & Logistics*Gender Preference:* Both (preferred female)*Key Skills Required** Excellent written and verbal communication...