Operations Coordinator

7 days ago

Mumbai Maharashtra, India Corsearch Full time

Do you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there’s no pushing trademark solutions and brand protection from our thoughts. We’re thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out

We are a mission-led company, driven by a passion for making the world better and safer for our brand customers and their consumers. It’s what we do. And people come to Corsearch to be challenged, developed, supported, and valued

**The Role**

As an Operations Coordinator, you will play a pivotal role in enhancing the efficiency and documentation of our operational processes. You will be responsible for developing and documenting Standard Operating Procedures (SOPs) across departments, conducting thorough research to support process improvements, and ensuring seamless administration of our CRM systems. This role will also collaborate closely with various teams to ensure streamlined workflows and optimal data management, driving continuous improvement across our operations.

***What this job involves**:

- Process Development and Documentation: Develop, document, and maintain Standard Operating Procedures (SOPs) that ensure consistency, clarity, and efficiency across all departments. Collaborate with cross-functional teams to understand current processes and recommend improvements.
- Research and Optimization: Conduct research to identify opportunities for process improvements and optimize existing workflows. Provide actionable recommendations to enhance operational efficiency and team productivity.
- CRM Systems Administration: Support the administration and upkeep of our CRM systems. Ensure data accuracy, manage system updates, and assist teams in using CRM tools effectively for day-to-day operations. Collaborate with various departments to integrate CRM processes seamlessly into broader operational workflows.
- Data-Driven Insights and Reporting: Assist in creating reports and insights to track performance and operational metrics. Support the team with data analysis, ensuring that decision-making is backed by relevant data.
- Cross-Departmental Collaboration: Work closely with the Operations Manager and other teams to gather requirements, ensure alignment with business goals, and implement process improvements across the organization.

**What you need to have**:

- Proven experience in an operations or administrative support role.
- Strong knowledge of process management and documentation best practices.
- Experience with CRM systems and data administration.
- Excellent organizational and project management skills.
- Strong communication and collaboration abilities.
- Ability to work independently and prioritize multiple projects.

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported.

Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.

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