Sales & Operations Coordinator

3 days ago

Mumbai Maharashtra, India Create Mind Studio Full time

**Job Title**:Sales & Operations Coordinator

**Location**: Cuffe Parade-Colaba

**Department**: Sales & Operations

**Job Type**: Full-Time

**Reporting To**: Operations Head Manager

**Job Overview**:
**Key Responsibilities**:

- Make outbound calls to schools to fix appointments for marketing/product presentations
- Coordinate and plan daily itineraries for marketing executives
- Maintain follow-ups with schools for appointment confirmations and rescheduling if needed
- Act as the point of contact between schools and internal teams (sales, operations, and support)
- Coordinate with school principals and administrators for timely feedback and issue resolution
- Maintain a record of all school visits, outcomes, and next steps
- Escalate urgent issues or feedback from schools to relevant departments promptly
- Support smooth onboarding of schools post-sale and ensure consistent engagement

**Requirements**:

- Graduate
- Fresher/1-3 years of experience in coordination, sales support, or operations roles
- Excellent communication skills in English and local language(s)
- Strong organizational and multitasking abilities
- Confident in making phone calls and speaking with school authorities
- Proficient in MS Office (Excel, Word) and comfortable with basic reporting
- Ability to work independently and manage timelines effectively

**Preferred Skills**:

- Good Communication
- Good problem-solving skills and a customer-first attitude

**What We Offer**:

- A dynamic and collaborative work environment
- Opportunity to work closely with school leaders and education professionals
- Growth opportunities in sales, operations, and client relationship roles

**To Apply**:
Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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