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Customer Support Representative

2 weeks ago

Usmanpura Ahmedabad Gujarat, India Asia Pacific Group of Colleges Full time

**Customer Service Representatives (Ahmedabad)**

Job Title: CSR with (Gujarati & Hindi Speaking) - 2 Positions

Job Location: Aibm Campus, Near Usmanpura, Ahmedabad - 380013

Job Timings: 9:15 AM to 5:15 PM, Monday to Saturday

**Responsibilities**:
1. Conduct outbound calls to prospective students for Ahmedabad Institute of Business management (AIBM).

2. Communicate effectively in both Gujarati and Hindi to provide information about courses, admission procedures, and other relevant details.

3. Handle inquiries and provide accurate information to potential students.

4. Maintain a database of student inquiries and follow up on prospective leads.

5. Achieve weekly and monthly targets for the number of calls and successful conversions.

**Salary Range for Gujarati & Hindi Speaking CSR**:

- Minimum: ₹12,000 per month
- Maximum: ₹18,000 per month

**Job Title: Telecaller (English Speaking)**

**Responsibilities**:
1. Conduct outbound calls to prospective students for Ahmedabad Institute of Business Management (AIBM).

2. Communicate effectively in English to provide detailed information about courses, admission procedures, and other relevant details.

3. Handle inquiries and provide accurate information to potential students.

4. Maintain a database of student inquiries and follow up on prospective leads.

5. Achieve weekly and monthly targets for the number of calls and successful conversions.

**Salary Range for English Speaking CSR**:

- Minimum: ₹20,000 per month
- Maximum: ₹27,000 per month

**Salary**: ₹12,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**

+91 9099914437