Customer Service Representative
4 days ago
**Job Title**: Customer Service Representative
**Location**: Vadodara Sarabhai campus
**Job Type**: Full-time
**Shift Hours**: 5:30 PM to 1:30 AM
**Company Description**:
At CDT Software and Support, we specialize in optimizing business operations and fostering growth with customized solutions. Our range of services includes marketing solutions, wholesale business support, CCTV wholesale and surveillance, software support, website development, and software development. We are dedicated to providing exceptional value and driving success for our clients.
**Key Responsibilities**:
- Make outbound cold calls to potential customers.
- Demonstrate proficiency in basic computer operations and keyboard use.
- Address customer concerns with a positive and diplomatic approach.
- Work independently and collaboratively within a team environment.
- Utilize CRM software to manage customer relationships and track sales activities.
- Organize and prioritize tasks effectively.
- Quickly learn and adapt to new processes and software.
- Meet sales targets and deadlines.
- Maintain reliability, punctuality, and a strong commitment to work ethics.
- Handle stress and remain composed under pressure.
**Qualifications**:
- Strong communication skills in English, Hindi, and Gujarati.
- Brief experience in cold calling and cellular sales.
- Proficiency with keyboard and basic computer operations.
- Problem-solving skills with a positive and diplomatic attitude.
- Ability to work independently and as part of a team.
- Basic understanding of CRM software.
- Strong organizational and multitasking skills.
- Quick learner with adaptability to new processes and software.
- Excellent time management skills.
- Basic knowledge of sales and marketing principles.
- Reliable, punctual, and committed work ethic.
- Ability to handle stress and remain composed under pressure.
**How to Apply**:
Pay: ₹10,000.00 - ₹40,000.00 per month
Schedule:
- Evening shift
**Experience**:
- Cold calling: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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