Customer Service Representative

19 hours ago

Vadodara Gujarat, India omega dzine Inc. Full time

Customer Service Representatives provide the customers of an organization with guidance and information. Duties commonly listed on Customer Service Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints. Those seeking to work in the field should have very good communication skills, a courteous attitude, patience, good computer skills and problem-solving abilities. A good example resume makes display of a degree in communication or marketing, although formal education is not mandatory for the role.

Willing to work in rotational work schedule and in night shifts.
- Attend necessary phone calls - inbound calls._
- Provide excellent customer services and ensure customer satisfaction by solving customer queries as soon as possible_
- Maintain pleasant relationships with customers_
- Maintain database by updating customer information on a daily basis_
- Exceptional English communication skills (Written and Verbal)_
- Efficient in achieving targets_
- Should be a team player_
- Excellent organizational skills_
- Must be available to work some holidays and weekends_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 12/01/2025

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