
Guest Relation Executive
4 days ago
**Gender : Females Only**
**Age Limit : 18 to 30**
Job Summary:
The Guest Relationship Executive (GRE) ensures outstanding guest experiences by providing excellent customer service, resolving issues promptly, and managing relationships effectively. They act as a bridge between guests and the organization, ensuring satisfaction, loyalty, and positive feedback.
Key Responsibilities:
**Guest Experience Management**
- Greet and welcome guests, ensuring a warm and friendly atmosphere.
- Anticipate guest needs and tailor personalized experiences to enhance satisfaction.
Issue Resolution
- Handle guest complaints or concerns in a professional, efficient manner.
- Coordinate with other departments to resolve issues promptly.
- Follow up with guests to ensure all concerns are addressed satisfactorily.
Relationship Management
- Build and maintain strong relationships with repeat guests.
- Collect and analyze guest feedback to identify trends and areas for improvement.
- Implement initiatives to increase guest loyalty and retention.
Team Coordination
- Train and guide front-line staff on best practices in customer service.
- Ensure staff adhere to service standards and uphold the company’s values.
- Communicate guest expectations and preferences to relevant departments.
Operational Excellence
- Oversee the seamless execution of daily guest-facing operations.
- Maintain accurate records of guest interactions, complaints, and preferences.
- Assist in promotional activities or special events for guests.
Reporting & Analysis
- Generate reports on guest satisfaction, trends, and service performance.
- Develop strategies to improve the overall guest experience based on insights.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Work Location: In person
-
Guest Relation Executive
3 days ago
HSR Layout, Bengaluru, Karnataka, India Maa Homes Full timeJob Description: **Responsibilities**: Greet and welcome guests as they arrive at our properties. Handle guest queries and complaints in a timely and efficient manner. Handle all administration practice at reception. Ensure that guests have a smooth check-in and check-out process. Ensure that the guest rooms and public areas are clean and...
-
Guest Relation Executive
3 days ago
AECS Layout, Bengaluru, Karnataka, India Sowparnika Projects Full time**Job Description: Guest Relation Executive - Real Estate** **Key Responsibilities** - Welcome and assist clients, visitors, and guests during property visits and events. - Coordinate with the sales team to arrange property tours, presentations, and meetings. - Provide accurate information about projects, amenities, pricing, and availability. - Ensure a...
-
Guest Relations Executive
4 days ago
Bengaluru, Karnataka, India Olive by Embassy Full time**Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...
-
Guest Relation Executive
3 days ago
Bengaluru, Karnataka, India Sila Real Estate Full time**Job Title**: Guest Relations Executive (Corporate Office - Hospitality/Hotel Background Preferred) **Location**: [Brigade World Trade Center / ANSR ], [Bangalore] **Reports to**: Facility Manager / Workplace Experience Manager **Job Summary**: We are looking for a dynamic and well-presented Guest Relations Executive with a background in Hotel/hospitality...
-
Guest Relation Executive
4 days ago
Bengaluru, Karnataka, India JLL Full time**JLL empowers you to shape a brighter way**. Guest Relations Executive Key Responsibilities: - Greet and welcome guests upon arrival, ensuring a warm and professional first impression - Handle guest inquiries, requests, and complaints promptly and efficiently - Coordinate with various departments to fulfill guest needs and resolve issues - Manage guest...
-
Guest Relation Executive
21 hours ago
Bengaluru, Karnataka, India Maa Homes Full time**Responsibilities**: Greet and welcome guests as they arrive at our properties. Handle guest queries and complaints in a timely and efficient manner. Handle all administration practice at reception. Ensure that guests have a smooth check-in and check-out process. Ensure that the guest rooms and public areas are clean and well-maintained. Coordinate...
-
Guest Relations Executive
4 days ago
Ulsoor, Bengaluru, Karnataka, India Sattva Group Full time**Job Summary**: We are looking for a friendly, professional, and customer-focused **Guest Relations Executive** to ensure a welcoming and high-quality guest experience. This role involves managing guest interactions, resolving inquiries and concerns, and creating a warm, positive environment that aligns with our service standards. **Key...
-
Guest Relation Executive
4 days ago
Bengaluru, Karnataka, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relations Executive **Key Responsibilities**: Greet and welcome guests upon arrival, ensuring a warm and professional first impression Handle guest inquiries, requests, and complaints promptly and efficiently Coordinate with various departments to fulfill guest needs and resolve issues Manage...
-
Guest Relation Executive
5 days ago
Bengaluru, Karnataka, India Getnaukri Full time**1. Job Position : Guest Relation Executive** **2. Category : Staff** **3. Responsible To : Store Manager** **4. Location : Mumbai and Pune** **5. Salary : 1,80,000- 2,40,000 LPA + Store Incentives + Accidental insurance + Food/Food Allowance + loyalty Bonus (After 18 month)** **Job Definition** To ensure the service of food and beverage to the guest...
-
Guest Relations Executive
4 days ago
Bengaluru, Karnataka, India Ode spa Wellness Full timeJob description Job Title**:Guest Relations Executive (GRE)** Location: Bangalore Department: Front Office / Customer Experience Reports To: Spa Manager / Outlet Head **Job Purpose**: To ensure a warm and welcoming environment for all guests, manage front desk operations efficiently, and actively drive spa sales and membership conversions while...