B2b Client Success Associate

2 days ago

Mumbai, India TalentXo Full time

**Role & Responsibilities**
- Cultivating solid relationships with clients through the provision of exceptional service
- Maintaining an accurate record of all existing clients & deliverables
- Responding to client inquiries in a timely and professional manner
- Managing all incoming data files from clients
- Reviewing data for inconsistencies or anomalies & communicating with clients about data changes or requirements
- Preparing detailed reports for management and other teams by analyzing and interpreting data
- Liaising with internal cross-functional teams to fulfill client expectations
- Graduate from a reputed institution
- 1 to 3 years of relevant work experience
- A user-first mindset
- Excellent verbal and written communication skills
- High attention to detail
- Ability to work independently and flexibly
- Ability to work exceptionally in a team & work across diverse teams
- Exceptional organizational skills
- Drive to innovate & add value
- Ability to work well under pressure and meet deadlines

**Salary**: ₹100,000.00 - ₹500,000.00 per year

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

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