Command Centre Executive

**Designation Title - Pharmacist - Command Centre** Probation period - 6 months Department - Command Centre **Requirement**: - Pharmacist degree - Experience of Min 2 year on call / chats - Decent phone and verbal communication skills along with active listening **Duties and Responsibilities**: - Identify customer’s needs, clarify information,...

• 2+ years of experience in IT operations, Command Centre/Network Operations Centre (NOC) monitoring, or incident management.• Hands-on exp with monitoring tools such as Grafana, Prometheus, Dynatrace, AppDynamics or similar. Required Candidate profileKnowledge: Strong knowledge of IT Service Management (ITSM) tools (e.g., ServiceNow, BMC Remedy).

Command Centre Cyber Analyst - L3Job Summary:We are seeking a detail-oriented and proactive Analyst to manage and deliver a wide range of operational, financial, and complaint-related reports. This role supports decision-making, fraud monitoring, and operational efficiency across teams. The ideal candidate will have strong analytical skills, experience in...

**Job Summary** Monitoring and Communication Remote Infrastructure tickets monitoring across all towers Provide appropriate communication to impacted infrastructure stakeholders about business impacting incidents events in case of P1 incidents Monitor ServiceNow queues and assign to technology towers as per the shift roaster 24 by 7 on seat...

Oversee the daily operations of the call centreMonitor, manage, and qualify inbound digital lead flows through the call centreOversee lead nurturing processes to ensure consistent engagement and qualificationConduct daily audits of call quality, CRM hygiene, and agent performanceIdentify gaps in performance, communication, or process and drive...

Greetings from Team Management Services (TMS), an end-to-end HR consulting services firm! We found your resume suitable for a **Contact Centre Executive** Position currently open with one of our clients, located at **Navi Mumbai.** **Our clients**: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver...

Position: Command Center Team LeaderPurpose of the Job:This role is responsible for the daily functional management of the Command Center, to ensure that policies and procedures are adhered to, and to achieve contractual and quality SLAs / KPIs and internal targets.To proactively engage, motivate, coach and develop a Team of Command Center OperatorsContext...

Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...

Job Title: Centre Head (CH) Cyber Security Centre of ExcellenceBasic Qualifications (Mandatory)BE/ B.Tech in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt. Regulatory bodies. ORMCA/ M.E./ M.Tech/ M.Sc in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt....

Urgent requirement for Calling Executives for Domestic and International call centre. Minimum Qualification HSC. Good English and Regional language communication skill. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental...