
Telesales Executive
2 weeks ago
We are seeking a motivated Tele Sales Executive to focus on customer retention activities. The role involves engaging existing customers, resolving queries, offering relevant products, and preventing churn through effective communication.
**Key Responsibilities**:
- Proactively reach out to customers to address concerns and offer product solutions.
- Build strong relationships to enhance customer satisfaction and retention.
- Identify cross-sell and upsell opportunities to meet customer needs.
- Handle customer complaints efficiently to ensure a high retention rate.
- Provide feedback to the team for service improvement.
**Qualifications**:
- 1-3 years of experience in sales (outbound calling)
- Strong communication and persuasion skills.
- Goal-oriented with a focus on customer satisfaction and retention.
**Location**: Sector 49, Gurgaon
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- telesales: 1 year (preferred)
- fintech: 1 year (required)
Work Location: In person
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