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Patient Care Executive
2 weeks ago
JOB DESCRIPTION OF PATIENT CARE EXECUITVE
DESIGNATION PCE (Patient Care Executive) GENDER Female
LOCATION As mentioned, Experience 2-4 years
Language Proficiency:
- English, Marathi, Hindi Shift Day Shift (10 am to 7 pm),
Thursday Week off
Role & Responsibility
I. Medical product Sales
- Responsible forthe medical Sales Figure for allotted clinic.
- Responsible for the Clinic portability in the respective of Medical product.
- Approach to the Patient for new medical product according to their treatment.
- Follow up Company protocol.
- Responsible forstock inventory timely
II. Slot Utilization
- Make sure all booking slot should be booked.
- Responsible for 100% utilization of booking slot.
- Responsible for proper Follow - up of Old customer for Appointment.
- Responsible for total footfall during the whole month.
- Responsible for New Patient Appointment.
- Timely follow up with patient to review progress and health.
III. Patient Adherence
- Providing end to end support to the patient during Clinic visit.
- Give proper Guidance to the patient as advised by Doctor.
- Make sure give proper medicine to patient as prescribed by the DR.
- Make sure proper Sitting arrangement for the patient in the Clinic.
- Maintain proper Hygiene and neatnessinside Clinic.
- Make sure patient have understanding about his Medicine.
IV. Grievances Handling
- Make sure handle patient compliant so politely.
- Clear all the doubts of patient if they have any.
- Listen attentively patient query.
- Make sure Patient problem is resolved.
- Make sure Patient issue Resolve and if required then Apologize.
Desire Skill Required:
I. Qualification
- Any professional diploma & Degree in Hospitality industry, Insurance Company,
Banking, NBFC.
- Preferred industry Experience Healthcare, MSW, Pharmaceuticals.
II. Skills
- Good Communication skillsin Hindi & local language.
- Strong Grievance’s handling skills.
III. Attitude
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
