System Administrator

2 weeks ago

Bengaluru Karnataka, India Soliton Full time

**About Soliton**:
Soliton Technologies Pvt. Ltd., a high-technology software company headquartered in Bangalore, India.

Soliton works with global companies, from start-ups to Fortune 500, across industries including Semiconductors, Medical Devices, Automotive, Industry 4.0, and Robotics to help them increase their competitiveness and release great products through Software Engineering Services.

Soliton Technologies has once again been certified as a Great Place to Work® in the Mid-Sized Organizations Category, recognized & issued by the Great Place to Work® Institute, India. This certification acknowledges Soliton’s belief in continuously & constantly raising its standards to deliver an excellent experience for all and in creating a conducive environment for people to thrive...

**Position Overview**:
The System Administrator plays a crucial role in managing IT service desk requests, ensuring timely resolution and user communication. They oversee network and data security, implementing systematic backup procedures while identifying opportunities for system improvements. Responsible for IT asset management and compliance with ISO processes, they also maintain peripheral devices and coordinate administrative activities. Flexibility in work hours is essential to support ongoing operations and projects.

**Roles and Responsibilities**:

- Facilitate service desk requests, field inquiries/problems and provide updates to users on progress and completion of requests.
- Run regular checks on Network and data security with systematic data backup procedures.
- Identify and act on opportunities to improve and update software and systems.
- Taking appropriate measures to control costs, ensure excellent service delivery and derive value during procurement of IT assets.
- Create, maintain, update the IT assets (Hardware and Software licenses) inventory.
- Ensure compliance to ISO process, documentation and follow-up with respect to IT, Admin and Facilities.
- Maintain IT peripheral devices like printers, projectors, telephones, audio devices and resolve associated problems.
- Should be able to accommodate late work hours and/or extra schedules, even as we follow nine-hour days, five-day weeks and operate only in the day shift.
- Co-ordinate events and part of admin activities like AC, Electrical installation, supervision, and maintenance.

**Qualification**:

- Basic knowledge on Meeting platforms like Hangouts, Meet Me, Skype, GoToMeeting, WebEx, Zoom etc.
- Technical, Logical thought process and problem-solving skills.
- Minimum 2 years of experience in managing 50+ end users on premises.
- Experience in remote tools like RDP, TeamViewer etc.
- Good administrative skills and documentation skills.
- Should have good knowledge of the Purchase maintenance process.
- Good vendor co-ordination skills and ability to maintain the company records related to IT infrastructure.
- Good knowledge of Asset management
- Excellent verbal and written communication skills.
- Basic knowledge of maintaining the office infrastructure like AC and Electrical equipment.

**Additional Details**:

- Work from office - Coimbatore.

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person

Application Deadline: 23/11/2024

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