Front Office Executive
4 days ago
**Position**: Front Office Executive
**Location**: Nibav Experience Center, Ambala Kundan Co operative society, Plot number 22, Zone 13, Ward No 53, Kotra, Madhya Pradesh 462022
**Company**: Nibav Lifts Pvt Ltd
**Experience**: 0-2 years (Freshers can apply)
**Education**: Minimum Undergraduate Degree (Any stream)
**Joining**: Immediate joiners preferred
**Job Summary**:
The Front Office Executive (Operations) will be responsible for supporting the daily administrative and operational functions of the showroom. The role focuses on ensuring smooth day-to-day operations, maintaining showroom cleanliness and brand standards, managing inventory, and assisting the internal team to enhance the overall customerexperience.
- Note: This role does not include any sales-related responsibilities._
**Key Responsibilities**:
1. Operational Management**:Assist in managing the day-to-day Admin operations of the showroom, ensuring compliance**
**with company policies and procedures.**
- Oversee showroom opening and closing procedures, ensuring all operational tasks are completed accurately and on time.
- 2. Inventory Management:
- Monitor and manage stationery & housekeeping inventory, ensuring demo-lifts are well maintained and displays of samples are visually appealing.
3. Showroom Presentation:
- Ensure the showroom is clean, organized, and visually appealing, adhering to company merchandising standards.
- Oversee the setup and maintenance of showroom displays, ensuring they are attractive and well-maintained.
4. Customer Service Support:5. Documentation and Reporting:6. Maintenance and Facilities Management:7. Compliance and Safety:Qualifications:Experience:Key Skills Required:Grooming & Personality:
- Provide support to the sales team in handling customer inquiries and ensuring a high level of customer service.
- Address any operational issues that may arise during the showroom’s operation, ensuring prompt resolution.
- Maintain accurate records of showroom operations, including inventory counts, client walk-ins, and maintenance logs.
- Prepare and submit regular reports on showroom maintenance reports, inventory, and operational issues to the reporting manager.
- Coordinate with maintenance personnel and vendors to ensure the showroom is well-maintained and all equipment is in working order. **Handle minor repairs and troubleshooting of showroom equipment and fixtures.**:
- Ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Conduct regular safety inspections and address any hazards or safety concerns promptly.
- **Bachelor’s degree (preferred in any field, commonly in Commerce, Business Administration, or Arts), or Diploma holders in Hospitality, Front Office, or Retail Management.**:
- 0-2 years for entry-level FOEs (Freshers can also be considered if they have strong communication and grooming skills).
- Experience in similar roles in retail, hospitality, or front-desk/customer-facing positions is highly preferred.
- **Excellent communication skills (Fluency in English and regional language).**:
- Customer service orientation.
- Good interpersonal skills and presentation.
- Ability to handle walk-in clients, coordinate with internal teams, and manage basic administrative tasks.
- **Presentable appearance, neat grooming.**:
- Polite and professional behavior.
- Ability to multitask and stay composed under pressure.**How to Apply**:
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Work Location: In person
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