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Receptionist and Telecaller

2 weeks ago

Dahisar Mumbai Maharashtra, India Growmore With Us Full time

**Key Responsibilities**:

- Make outbound calls to potential customers to promote products/services.
- Answer incoming calls and respond to customer inquiries.
- Explain product/service features and benefits to prospects.
- Maintain accurate records of calls and customer details in CRM.
- Follow up on leads generated through marketing activities.
- Resolve customer complaints or escalate issues when needed.
- Achieve daily/weekly/monthly call and conversion targets.

**Key Requirements**:

- Proven experience as a telecaller, customer support, or similar role is preferred.
- Excellent verbal communication skills in [Insert Language(s) - e.g., English, Hindi, Marathi].
- Ability to handle rejection and remain calm under pressure.
- Confident, polite, and persuasive speaking tone.
- Basic computer knowledge and ability to manage CRM tools.
- Self-motivated and goal-oriented.

**Preferred Qualifications**:

- 12th Pass / Graduate.
- Previous sales or call center experience is an advantage.
- Knowledge of the industry/product (optional - you can specify based on your company).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Night shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person