Receptionist Cum Telecaller
7 hours ago
*Job Description:*
We are seeking a professional Receptionist cum Telecaller to join our team. As a key member of our front office team, you will be responsible for providing excellent customer service, handling incoming calls, and performing administrative tasks.
*Responsibilities:*
- Greet and welcome visitors, directing them to the relevant personnel
- Handle incoming calls, answering queries, and routing calls to concerned departments
- Manage incoming and outgoing correspondence, including emails and letters
- Maintain accurate records and databases
- Provide administrative support to the team as needed
- Meet daily targets for telecalling and lead generation
- Make outbound calls to clients and prospects, promoting our products/services
- Handle customer complaints and concerns, resolving issues promptly
- Collaborate with team members to achieve sales and customer satisfaction goals
*Requirements:*
- 1-2 years of experience as a receptionist or telecaller
- Excellent communication and interpersonal skills
- Proficiency in English and [local language, if applicable]
- Basic computer skills and knowledge of MS Office
- Ability to work in a fast-paced environment and adapt to changing priorities
- Freshers with excellent communication skills are also welcome to apply
*What We Offer:*
- Competitive salary and incentives
- Opportunities for growth and development
- Friendly and dynamic work environment
- Training and support to enhance your skills
If you're a motivated and customer-focused individual, apply now
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