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Demat Account Opening Executive

2 weeks ago

Mumbai Maharashtra, India HRS Full time

**Greetings from HRS**

We have an urgent opening for **Digital Caller (Demat Account Opening) **Position for Fort, Mumbai location

Company Details: Renowned Stock Broking Company

Experience : 1 to 3 Years in Stock Broking / NBFC

Position **:Digital Caller (Demat Account Opening)**

**Job Location: Fort**

**Job Role**:

- Manage large amounts of inbound and outbound calls in a timely manner. Target driven
- Will be responsible for Business Development through online &; offline selling of Demat A/C and Acquisition of clients.
- Responsible for Product Penetration through effective selling of Equity, and other asset classes.
- Attending queries of old and new customers through digital platforms such as linkedin, Instagram, twitter, facebook, etc.
- Understanding customer requirements and pitching the product.
- Briefing about the product (Account Opening, Subscription, Mutual funds, stocks, SIP, etc.) to Customers
- Data updation of the calls received in CRM
- Adherence to the customer support processes and policies
- Resolving customer complaints within TAT
- Maintaining a pleasant working environment for the team
- Build sustainable relationships and engage customers by taking the extra mile.

**Job Requirement**:

- Competitive edge
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

Please share your updated CV along with following details

1. Total Experience

2. Relevant Experience

3. Current Location

4. Current CTC

5. Expected CTC

6. Joining Period

7. Reason for change

8. Reporting To

Warm regards,
**Sunita A.**

LinkedIn:
Pay: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Taxation: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

License/Certification:

- Tally (preferred)

Work Location: In person