Customer Technology Support Officer
2 days ago
**Location**: Mohali, India | **Shift**: Night
We are looking for a **Customer Technology Support Officer** to provide quick resolutions to end-users via voice/chat while ensuring excellent customer satisfaction.
**Key Responsibilities**:
- Assist with software and hardware queries.
- Educate customers on self-service options.
- Maintain ticket response time within SLA.
**Requirements**:
- Problem-solving approach with a service mindset.
- Experience in call/chat handling.
- Fluent English and good typing speed.
Pay: ₹12,354.05 - ₹27,455.37 per month
Shift:
- Night shift
Work Location: In person
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