Customer Technology Support Officer

6 days ago


Mohali Punjab, India Mind map IT Solutions Full time

**Location**: Mohali, India | **Shift**: Night

We are looking for a **Customer Technology Support Officer** to provide quick resolutions to end-users via voice/chat while ensuring excellent customer satisfaction.

**Key Responsibilities**:

- Assist with software and hardware queries.
- Educate customers on self-service options.
- Maintain ticket response time within SLA.

**Requirements**:

- Problem-solving approach with a service mindset.
- Experience in call/chat handling.
- Fluent English and good typing speed.

Pay: ₹12,354.05 - ₹27,455.37 per month

Shift:

- Night shift

Work Location: In person



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