Client Support Executive

2 days ago

Mohali, India BRIDGING TECHNOLOGY Full time

**Bridging Technologies is hiring for Customer Service Agent**:
**Experience**:1+ years in international voice process
**Location**:Mohali

**Job Summary**

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Qualifications**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

**About Company**:
“ **idea generation**” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

**Our culture**
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life. It has brought us together and a long professional journey has taught us how to do it.
‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**
We don't just work but strive to accomplish more than what is expected from us.
It's truly worth it when all our hard work and toil is rewarded with some back-patting, and meals on the house

**Salary**: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Application Question(s):

- Are you comfortable to work in night shifts

**Education**:

- Bachelor's (preferred)

**Experience**:

- an International Voice Experience (required)
- Health insurance

  • Client Support Executive

    6 days ago

    Mohali, India Finvasia securities Pvt. Ltd. Full time

    **Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...

  • Client Support Executive

    6 days ago

    Mohali, Punjab, India Finvasia securities Pvt. Ltd. Full time

    **Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...

  • Client Support Executive

    1 week ago

    Mohali, Punjab, India Fundawithjyoti Full time ₹ 2,40,000 per year

    Fitness Funda is India's fastest-growing women-centric fitness brand, empowering thousands of women to transform their health, body, and confidence through online and hybrid programs.Led by a passionate all-women team, we believe in creating a supportive, growth-oriented, and inspiring workplace where your career can truly blossom.Role OverviewWe are looking...

  • Client Support Executive

    4 days ago

    Mohali, Punjab, India Bridging Technology Full time ₹ 3,60,000 - ₹ 6,60,000 per year

    Bridging Technologies is hiring for Client/Customer Service ExecutiveExperience:2+yrLocation: MohaliJob Description:We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant...

  • Client Support Executive

    6 days ago

    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    **Bridging Technologies is hiring for Client Executive** Experience: 2+yr (International Voice) Location: Mohali We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant...

  • Client Service

    10 hours ago

    Mohali, Punjab, India Revclerx Pvt Ltd Full time

    JOB DESCRIPTION for Client Support/ Services Executive - Establishing relationship with the clients of the company. - Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization. - Employing sales skills in order to achieve the sales target. - Identifying as well developing sources in...

  • Client Support

    6 days ago

    Mohali, Punjab, India Revclerx Pvt Ltd Full time

    **JOB DESCRIPTION for Client Support/ Services Executive** - Establishing relationship with the clients of the company. - Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization. - Employing sales skills in order to achieve the sales target. - Identifying as well developing sources in...

  • Client Support Executive

    2 weeks ago

    Mohali, Punjab, India Bridging Technologies Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Identify and resolve client queries and complaints in a professional and timely manner.Operating as the lead point of contact for any and all matters specific to your clients.Should be able to communicate effectively with the decision-makers and office managers of the business.Assist with business development activities and policies and procedures when...

  • Client Support Executive

    1 week ago

    Mohali, Punjab, India Bridging Technologies Full time

    Identify and resolve client queries and complaints in a professional and timely manner. - Operating as the lead point of contact for any and all matters specific to your clients. - Should be able to communicate effectively with the decision-makers and office managers of the business. - Assist with business development activities and policies and procedures...

  • Client Relationship Executive

    2 weeks ago

    Mohali, India MAXLEBEN ADVISORY PVT LTD Full time

    **Job Title: Relationship Executive**(Female) **Experience**: 1-2 years **KRA’s** - Building and maintaining client relationships. - B2B calling and customer support - Working on leads and completing target of conversions. - Maintaining database of customers and leads. - Coordinating with senior and reporting about the targets. - Resolving client queries...