Desktop Support L1

5 days ago

Goregaon Mumbai Maharashtra, India Acute Informatics Pvt. Ltd Full time

The Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users.

Key Responsibilities:

- **Technical Support**:

- Resolve basic hardware and software issues for desktops, laptops, and peripherals.
- **Incident Management**:

- Log and manage support tickets using a ticketing system.
- Ensure timely resolution of incidents and service requests.
- Escalate complex issues to higher-level support (L2 or L3) when necessary.
- **Diagnostics and Troubleshooting**:

- Perform initial diagnostics to identify and resolve technical problems.
- Use remote desktop tools to troubleshoot issues.
- Replace or repair defective hardware components.
- **Software Support**:

- Assist with user account setup and configuration.
- Troubleshoot common software issues and provide basic training to users.
- **Network Support**:

- Assist in network connectivity troubleshooting (e.g., LAN, Wi-Fi).
- Support VPN and remote access issues.
- Ensure proper network printer setup and troubleshooting.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹28,703.60 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift
- Morning shift

**Education**:

- Diploma (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

  • Desktop Support L1

    4 days ago

    Mumbai District, Maharashtra, India NUDES Architectures Full time

    We are looking for Desktop Support L1 Salary will be between 20,000 to 28,000 Only immediate joiners can apply **JD - Desktop Eng L1** - Should have Exp on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) - Should have knowledge on first level hardware and local network troubleshooting. - Troubleshooting of Browser related...

  • Desktop Support Engineer L1

    23 hours ago

    Goregaon East, Mumbai, Maharashtra, India NUDES Architectures Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    We are looking for Desktop Support L0/L1 At Goregaon, Santacruz, Jogeshwari & AiroliCandidate should be having good communicationSalary will be between 15K to 25KOnly immediate joiners can applyFor more details please connect on OR Mail us on Job Type: Full-timePay: ₹20, ₹25,000.00 per month

  • IT Infrastructure

    4 days ago

    Mumbai, Maharashtra, India TCR Services 360 Full time

    **Job Title: IT Infrastructure - Desktop Support (L1 & L2)** **Experience Required**: 0 - 6 months (Freshers Welcome) **Location**: Powai, Andheri, Parel, Santacruz - Mumbai **Working Days**: 6 Days Working (Monday to Saturday) **Shift Timing**:9:30 AM - 6:30 PM / 10:00 AM - 7:00 PM **Salary Range**:₹18,000 - ₹25,000 per month (based on performance and...

  • At Chembur Require Desktop Support L1

    5 days ago

    Mumbai, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Education**: - Bachelor's (required) **Experience**: - Desktop...

  • Desktop Engineer L1

    7 days ago

    Mumbai, Maharashtra, India HP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionDesktop Support Engineer - L1a. Troubleshooting desktop / laptop OS issues.b. Support for standard software issuesc. Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.d. Installation / re-installation / configuration of systems, printers, scanners.e. Configure desktop and laptop as per...

  • Opening for Desktop Support L1

    2 weeks ago

    Mumbai, India CMS IT Full time

    Opening for desktop support L1 Exp -1 yr-3 yr Location -Santacruz/Thane/Ahemdabad Education -any graduation Exp in Outlook configuration and troubleshooting. If interested please drop your updated resume Warms regards Kumari Puja 9871479603 **Salary**: From ₹250,000.00 per year **Benefits**: - Health insurance - Provident Fund Shift: -...

  • Virtual Walk-in For L1 Desktop Support Engineer

    2 weeks ago

    Kolkata, Mumbai, Pune, India Harita Techserv Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Virtual Walk-in-L1 Desktop Support Engineer-Harita Techserv (TVS Group)Harita Techserv Pvt (TVS Group) - Hiring L1 Desktop Support EngineerVirtual Walk-in-Link for L1 Desktop Support : Experience: Candidates should have 1-3 years of experience as Deskside support Engineer.No of Positions: 30Job Locations:Mumbai , Delhi, Kolkata, Bangalore. Chennai, Ahmedabad...

  • Require Desktop Support L1 at Mumbai/ Navi Mumbai

    2 weeks ago

    Mumbai, India CMS IT Services Full time

    JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...

  • Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Mumbai Suburban, Navi Mumbai, India Nelito System Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HOT VACANCY ALERT Desktop Support EngineerLocation: Navi Mumbai / GoregaonPosition Level: L1 / L2 / L3Shift: General (Work from Office)Eligibility: Male candidates onlyKey Skills Required:Strong experience in Desktop SupportHands-on knowledge of Hardware, Software, NetworkingExpertise in Configuration & InstallationIf you're looking to grow your career in IT...