Front Office Executive

2 days ago

Rajkot Gujarat, India The Imperial Palace Hotel Full time

We’re seeking a skilled and friendly Front Office Executive to join our team at Hotel The Imperial Palace(5*), Dr yagnik Road, Rajkot. You will manage the reception or front desk. Thus, as the first point of contact for our Guest and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. **Your role** Handle the front desk and maintain visitor records. Manage administrative chores and organisational tasks. Create a welcoming, professional environment for Guest and Visitors.

**Your tasks** Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, Guest and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages.

**Required skills and qualifications** Bachelor’s degree in any field. (Hotel Management Preferable) Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi and Gujarati.

**Preferred skills and qualifications**

1-2 years of experience in a similar job or other customer-facing roles.( Hotel Industry Experience Preferable) Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Vikram Boricha

Sr. HR Executive

96647 73573 (Whatsapp)

Don't miss out on this chance to join our team and advance your career

**Salary**: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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