Customer Success Intern

4 days ago

Bengaluru Karnataka, India TerraTern Full time

**Title**: Customer Success Intern (Operations & Job Assistance)

**Location**: HSR Layout, Bengaluru

**Duration**: Internship with potential for full-time conversion

**About Terratern**:
Terratern is a premier immigration services provider, helping individuals, families, and businesses navigate the complexities of visa processes, immigration laws, and job placement services. We are committed to delivering seamless, personalized solutions for our clients, enabling them to achieve their immigration goals efficiently.

**Stipend**: ₹15,000 per month

**About the Role**:
We're seeking a motivated Customer Success Intern to join our dynamic team. This role offers an excellent opportunity to build a career in customer success and operations, with a clear path to full-time employment based on performance.

**Key Responsibilities**:

- Support clients throughout their job search journey
- Assist in daily operations and workflow management
- Track and monitor client progress and engagement
- Coordinate between clients and potential employers
- Maintain and update client databases
- Generate regular reports on client placement status
- Provide job search assistance and guidance to clients
- Help organize career development activities

**Requirements**:

- Currently pursuing or recently completed degree
- Strong communication skills (written and verbal)
- Excellent organizational and time management abilities
- Proficiency in MS Office suite
- Attention to detail and problem-solving mindset
- Ability to work independently and in a team
- Customer-service oriented approach

**What We Offer**:

- Hands-on experience in customer success and operations
- Mentorship from experienced professionals
- Opportunity for full-time conversion based on performance
- Competitive monthly stipend
- Professional growth and skill development
- Exposure to the job placement industry

**Job Type**: Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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