Sales Administrator

**Roles and Responsibilities**:
**Sales Support**:

- **Quotation Preparation**: Generate accurate quotations based on input from the sales team and company pricing guidelines. Ensure all details are accurate and aligned with client requirements.
- **Order Processing**: Manage the processing of sales orders from receipt through to delivery, including coordinating with logistics and ensuring timely fulfillment.
- **Invoice Management**: Prepare and issue invoices to clients, track payments, and follow up on overdue accounts to ensure timely collection.
- **Sales Documentation**: Maintain comprehensive records of sales transactions, contracts, and correspondence. Ensure all documentation is complete and readily accessible.

**Customer Interaction**:

- **Client Communication**: Act as a primary point of contact for client inquiries, providing timely and accurate information regarding products, services, and order status.
- **Issue Resolution**: Address and resolve customer issues and complaints in collaboration with the sales team to ensure client satisfaction and retention.

**Sales Coordination**:

- **Sales Team Support**: Provide administrative support to the sales team, including scheduling meetings, managing calendars, and preparing sales presentations and reports.
- **Coordination**: Collaborate with other departments such as finance, logistics, and customer service to ensure smooth execution of sales orders and address any cross-functional issues.
- **Data Entry**: Accurately enter and update sales data in CRM systems and other relevant databases.

**Reporting & Analysis**:

- **Sales Reports**: Prepare regular sales reports and dashboards, tracking performance metrics, sales trends, and forecasting future sales needs.
- **Performance Tracking**: Monitor sales activities and performance, providing insights and recommendations for process improvements and strategy adjustments.

**Administrative Tasks**:

- **Office Management**: Oversee general office administration related to the sales department, including managing office supplies and equipment.
- **Document Management**: Ensure all sales-related documents are filed correctly and maintained for compliance and easy retrieval.

**Compliance & Procedures**:

- **Policy Adherence**: Ensure that all sales activities comply with company policies, legal requirements, and industry regulations.
- **Process Improvement**: Identify opportunities for process improvements within the sales department and assist in implementing changes to enhance efficiency.

**Event & Meeting Support**:

- **Event Coordination**: Assist in organizing sales events, trade shows, and client meetings, ensuring all logístical arrangements are handled effectively.
- **Meeting Preparation**: Prepare materials and agendas for sales meetings and take minutes as required.

**Skills and Qualifications**:

- **Education**: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
- **Experience**: Minimum [X] years of experience in a sales support or administrative role. Experience in [specific industry, if applicable] is a plus.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in office software (e.g., Microsoft Office Suite).
- High attention to detail and accuracy in managing sales data and documentation.
- Strong problem-solving skills and ability to handle customer inquiries effectively.

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7304080963