International Voice Process

21 hours ago

Madhapur Hyderabad Telangana, India DiceLogic Solutions Pvt Ltd Full time

Should have experience in acquisition and retention.

This role involves being a Relationship manager, business development, sales, customer relationship management.

Develop new strategies for customer retention activities.

Building Customer Life cycle management.

Mentor for retention and customer service team and process definition and process management.

Outbound/Inbound International calling (US, Canada, Australia, NZ, etc) with good understanding of International accent.

Ability to Execute in agreed time lines.

Hands on Escalation calls.

Need to follow the SLAs and TATs.

Experience in Customer Acquisition & Retention Skills with international voice process

Looking for Aggressive acquisition and retention executive with total 4 years of experience in any B2C online industry focused to international markets.

Should support 24x7 business operations in high pressure work environment. As this is new startup will have lot of work pressure, hence this person should able to handle the work pressure.

Role Customer Retention - Voice / Blended

Industry Type BPO / Call Center

For any other queries kindly reach out & drop Your Resume On Mobile : -
+91-XXXXXXXXXX

Thanks and Regards,

Akanksha

Mobile : -
+91-XXXXXXXXXX

**Salary**: Up to ₹550,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

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