International Voice Process

3 days ago

Hyderabad Telangana, India Tech Mahindra Full time

**Job Title: International Voice Process Associate**

**Location**: Hitech City, Hyderabad

**Job Type**: Full-time

**Experience Required**: Minimum 6 months in International Voice Process

**Key Responsibilities**:

- Handle inbound and outbound calls, addressing customer queries and providing solutions.
- Maintain a high level of professionalism while interacting with customers.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Adhere to company policies and procedures while maintaining confidentiality.

**Qualifications**:

- Graduation or under graduation in any field.
- Minimum 6 months of experience in an international voice process.
- Excellent verbal communication skills in English.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and adapt to changes quickly.

**Benefits**:

- Competitive salary and performance incentives.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment.

Pay: ₹25,000.00 - ₹33,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 6303060012

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