Customer Service Executive

2 days ago


Ranchi Jharkhand, India Satya creative technology Pvt ltd Full time

Customer service executive is esponsible for ensuring the safe, timely, and accurate delivery of goods to customers. The role includes order pickup from warehouse/vendor, route planning, handling packages carefully, updating delivery status in the system, collecting payments (if COD), and ensuring customer satisfaction. A delivery executive also plays a key role in the last-mile logistics process, acting as the direct link between the company and the customer.
Key Responsibilities

Pickup and deliver orders on time.

Ensure packages are handled safely without damage.

Use mobile apps/ELM system for order tracking & updates.

Communicate politely with customers and provide service support.

Collect cash or digital payment in case of COD orders.

Follow traffic rules and maintain vehicle condition.
Skills Required

Good knowledge of local routes.

Basic smartphone handling.

Time management & reliability.

Customer-friendly communication.

**Job Types**: फ़ुल-टाइम, स्थायी

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7903332965


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