Customer Service Representative

8 hours ago

HSR Layout Bengaluru Karnataka, India AYU Health(Plus Health Tech Ventures Pvt Ltd) Full time

**Responsibilities**:
As a Medical officer, you will be responsible for managing the patients inbound and outbound calls coming to ours help line number. This will include understanding patient problem, Doctor’ advisement, guiding patient about the treatment, procedure, technique, benefits, precautions, post treatment do’s/don’ts, with necessary follow-ups pre/ post treatment etc.
- Knowledge in medical services and healthcare sector.
- Creating/ ideating content for patients understanding/ benefit.
- Ensuring patient satisfaction and assisting them with their issues/concerns
- Coordinates appointments, referrals for all patients.
- Strategizing ideas to improve conversion.
- Drive improvements in patient experience
- Serving as a backup when other employees are on leave etc
- Taking decisions when needed without supervision to ensure smooth customer experience
- Developing the knowledge of patient needs and trends to improve overall satisfaction and loyalty

**Skill set**:

- Self-driven
- Faster Learner.
- Have strong generalised problem-solving skills
- Good listening and communication skills

**Education, Experience, Compensation**:

- Medical inside sales experience/ hospital customer support experience
- 1-3 years’ experience in medical counselling/officer, clinical or institutional setting
- Should be fluent in English & Telugu
- Prepared immediate joiner

**Sharing here the shift timings and weekly offs.**

07: 00 to 05:00 pm

12:00pm to 09:00 pm

Weekly off - Between Mon to Fri

Compulsory working on weekends.

6 Days working rotational weekly off

**Salary**: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

COVID-19 considerations:
Yes.

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- 5 yaers: 2 years (preferred)

**Language**:

- Hindi / Kannada (preferred)

**Speak with the employer**
+91 8147127246

  • Customer Service Representative

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India VictaMan Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident...

  • Customer Service Representative

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India EDHR Full time

    **Customer Service Executive**: We are looking for a motivated Customer Service Executive to join our team and drive sales growth by connecting with existing & potential clients and promoting our services. **Key Responsibilities**: - Identify new business opportunities and build strong relationships with potential clients. - Build and maintain strong...

  • Customer Service Representative

    4 days ago

    HSR Layout, Bengaluru, Karnataka, India Mervice infotech Full time

    Good Communication Experience in Customer handling Pay: ₹10,441.17 - ₹33,330.08 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (required) **Language**: - English (required) - Tamil (required) Work Location: In person

  • Customer Service Representative

    8 hours ago

    HSR Layout, Bengaluru, Karnataka, India Victaman Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher Pay: ₹17,900.00 - ₹21,900.00 per month **Benefits**: - Health insurance - Paid sick time - Paid...

  • Customer Service Representative

    8 hours ago

    HSR Layout, Bengaluru, Karnataka, India KONVERTO the space Full time

    **Job Title: Sales Manager - Interior Sales** **Position Open: 3** **Summary**: As a Sales Manager specializing in Interior Sales, you will be responsible for leading and managing the sales team to achieve revenue targets within the interior design and furnishings sector. Your primary focus will be on driving business growth, fostering client...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India Mouser Electronics Full time

    Provides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    8 hours ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    8 hours ago

    Bengaluru, Karnataka, India ONE POINT ONE SOLUTION Full time

    Customer service Representative Male/Female Eligible Age criteria 19 to 35 Languages known English+Any Regional Language Salary Take home 18,000 to 20,000 Other locations are eligible customer support executive White field Belundur silkboard **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India easyhire Full time

    we need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...