Customer Service Representative

2 days ago


HSR Layout Bengaluru Karnataka, India EDHR Full time

**Customer Service Executive**:
We are looking for a motivated Customer Service Executive to join our team and drive sales growth by connecting with existing & potential clients and promoting our services.

**Key Responsibilities**:

- Identify new business opportunities and build strong relationships with potential clients.
- Build and maintain strong relationships with existing and prospective customers.
- Understand client needs and propose tailored solutions to help them achieve their business goals.
- Conduct market research to understand industry trends and customer needs.
- Follow up on leads and inquiries, ensuring a seamless sales process.
- Collaborate with marketing and product teams to align sales efforts with overall business goals.
- Track sales metrics and prepare regular reports for senior management.

**Qualifications**:

- Bachelor's Degree in a relevant field
- Min 1 year of experience in Inside Sales
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication skills, with fluency in English (both written and verbal) as a must.
- Ability to build rapport with clients and understand their needs effectively.
- Strategic thinker with strong analytical skills.
- Basic knowledge of CRM tools and MS Office (Excel, Word, PowerPoint)

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay

Work Location: In person



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