Five Day Working Call Centre-fresher

Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow-up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere to company...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow-up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere to company...

**Key Responsibilities**: - Handle outbound calls. - Provide accurate information about products/services, learning journey to customers. - Maintain customer records and update databases with accurate details. - Follow-up with customers to ensure resolution and course completion. - Achieve daily/weekly/monthly targets related to customer service metrics. -...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Provide accurate, valid, and complete information about products and services. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain customer satisfaction by going the extra mile to deliver a positive experience. - Escalate unresolved issues to the appropriate internal teams. - Keep records of customer...

Salary for Freshers - 12k Fixed Salary Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be...

responsibilities: Manage a high volume of inbound and outbound calls and online chats. Determine every customer’s needs and find effective solutions, always striving for one-contact resolution. Follow provided scripts for sales or customer support calls. Act on feedback from training and management to improve call times. Provide exceptional customer...

Doing outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other services wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs or policy related answers. - Maintain good...