Five Day Working Call Centre-fresher

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow-up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere to company...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

**Key Responsibilities**: - Handle outbound calls. - Provide accurate information about products/services, learning journey to customers. - Maintain customer records and update databases with accurate details. - Follow-up with customers to ensure resolution and course completion. - Achieve daily/weekly/monthly targets related to customer service metrics. -...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

**FRESHER CANDIDATES ARE ELIGIBLE ONLY FOR THIS JOB** **Responsibilities**: 1. Inbound calls - Understanding and capturing customer needs and preferences 2. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 3. Outbound Calls - Occasionally feedback calling **Age - 18 to 28 Years** **Job Types**:...

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Provide accurate, valid, and complete information about products and services. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain customer satisfaction by going the extra mile to deliver a positive experience. - Escalate unresolved issues to the appropriate internal teams. - Keep records of customer...

Salary for Freshers - 12k Fixed Salary Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to join 4. Basic knowledge of Internet 5. Handle Customer Grievances Responsibilities: - Make cold calls to customer handle both outbound/inbound calls Can be...