Five Day Working Hindi Call Centre

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

Pay: ₹13,194.86 - ₹20,811.61 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year (preferred) - total work: 1 year (preferred) **Language**: -...

Job Role: - Make outbound calls to potential customers - Clearly explain products and services in Hindi - Convince and convert leads into sales - Resolve customer queries politely and effectively - Keep proper records of calls and conversions **FRESHER CANDIDATES ARE ELIGIBLE ONLY** **Job Types**: Full-time, Fresher Pay: ₹13,949.30 - ₹17,940.55 per...

**Key Responsibilities**: - Handle outbound calls. - Provide accurate information about products/services, learning journey to customers. - Maintain customer records and update databases with accurate details. - Follow-up with customers to ensure resolution and course completion. - Achieve daily/weekly/monthly targets related to customer service metrics. -...

Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow-up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere to company...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

Key Responsibilities:Handle outbound calls.Provide accurate information about products/services, learning journey to customers.Maintain customer records and update databases with accurate details.Follow-up with customers to ensure resolution and course completion.Achieve daily/weekly/monthly targets related to customer service metrics.Adhere to company...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication...